Our Promise
At Furniture Central, we want every purchase to feel secure, reliable and completely hassle-free. Our Money Back Promise gives you full peace of mind. If you have not received your item, or receive the wrong or damaged product, we guarantee:
- You get the correct item you ordered; or
- You receive a replacement part or item as quickly as possible; or
- You receive a full refund.
It’s simple, transparent and designed to protect you.
How Does the Process Work?
Submit requestvia our website
Attach imagesfor quick assessment
Get the item or your money back!
Even if you simply change your mind or are not fully satisfied, we gladly accept returns within 14 days for a refund or exchange*.
Need Help?
Email us at [email protected]
*Return postage costs for “change of mind” returns are paid by the buyer.